FAQ
Ordering
What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.
Will my print be mounted to the matte board if I choose the framing option?
Yes, when you select the framing option, your print will be expertly mounted to a high quality acid free matte board to ensure a flawless presentation. This professional mounting process enhances the longevity of your print, prevents shifting or warping over time, and maintains a gallery level finish. Every detail is considered to preserve the integrity and impact of the artwork, ensuring it arrives ready to be displayed with the craftsmanship it deserves.
Do you offer other sizes other than what's offered?
Yes. Larger prints may be accommodated upon request. Depends on the photo.
Can I cancel my order?
Once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Due to the custom nature of the art, there are no returns after order is placed.
What type of Paper do you use?
I print my photographs on a premium, fiber based paper that closely mirrors the depth, tonality, and texture of classic darkroom prints. Often compared to the iconic Oriental New Seagull G, one of Ansel Adams’ preferred papers. This material offers exceptional contrast, deep blacks, and luminous highlights, elevating every detail beyond what standard inkjet papers can achieve. With a lightly textured semigloss surface, it enhances depth and reflectivity while maintaining a natural white tone, free from artificial brighteners, ensuring true archival quality. I chose this paper for its ability to preserve the integrity of our images, transforming each print into a timeless fine art piece.
Key Features:
• 300gsm weight – Thick, durable, and substantial to the touch
• Baryta coating – A traditional barium sulfate layer for superior depth and richness
• Lightly textured semigloss surface – Enhances tonal range and adds an elegant sheen
• Archival-grade quality – Acid-free, lignin-free, and designed for longevity
• Exhibition-ready – Ideal for fine art sales, gallery displays, and collectors
• True darkroom fiber look – Recaptures the aesthetic of classic darkroom printing
This isn’t just paper, it’s a deliberate choice to honor the legacy of fine art photography, delivering prints that surpass museum-quality expectations and stand the test of time.
Order came damaged, now what?
I value art in the highest regard, and every order is packaged with care to protect your print during shipping. While we do our best to ensure safe delivery, sometimes things happen in transit that are out of our control.
Don't worry. If your print arrives damaged, send clear photographs of the damage, including the print itself and the outside shipping box. Go to the contact page and send an email with the photographs there. Once we have that, we will get a new one sent to you as soon as possible.
Your art should arrive in perfect condition, and I will make sure it does.
Where do your prints work best?
My fine art photography prints are designed for homes, luxury residences, boutique hotels, hospitality spaces, corporate offices, modern restaurants, high end retail stores, and private collections. Whether you are curating a statement piece for a living room, a gallery wall for a modern loft, or a bold centerpiece for a hotel lobby, my work brings a sense of cinematic storytelling, raw beauty, and timeless style to any space. Interior designers, hospitality professionals, and homeowners a like choose my prints to create elevated environments filled with depth, character, and visual impact.
Do you sign or number your prints?
Only my limited edition collections are signed and numbered. These prints are part of a carefully curated release, making them even more exclusive. My open edition prints are not signed or numbered but are still crafted with the same level of quality and attention to detail.
What makes your prints unique?
My work blends fine art and cinematic storytelling. Capturing the untamed spirit of Western landscapes, neon cityscapes, and raw urban street scenes. Every image is created using museum grade archival materials ensuring longevity and superior quality for luxury hotels, high end interior design firms, commercial hospitality spaces, and discerning private collectors. Unlike mass produced prints, each piece carries a timeless and immersive quality that resonates with sophisticated interiors seeking originality, depth, and emotion.
What type of camera do you use?
Most of my photos are shot on my Hasselblad 907X CM medium format. It’s my personal favorite for its depth, richness, and cinematic quality. I also shoot on 35mm film for its raw, nostalgic feel and use the Canon R5 when I need speed and versatility. Each format plays a role in my work, but the Hasselblad is where my vision truly comes to life.
How often will you add more work to the shop?
I add new work as its ready and when it feels right, not just for the sake of releasing something. Every piece is intentional, created to tell a story and stand on its own. I always have ideas and photos to share, so check back when you can, there will always be more to see.
Shipping, Returns & Exchanges
All major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping is 2-3 Weeks due to the nature of each order is made to order. Prints with No frames (print only) is 3-4 days.
Return Policy
At Opal Prints, every piece we create is uniquely crafted and custom printed upon receipt of each order. Each photograph is meticulously printed and framed to precise specifications, ensuring a one-of-a-kind piece tailored specifically for you. Due to the custom nature of our production process, we do not accept returns, exchanges, or cancellations once an order has been placed.
Damaged or Defective Items
In the rare event that your order arrives damaged, please contact us within 72 hours of delivery at hello@opalprints.com with clear photos of the damage, including images of the packaging. Our team will review your case and, if approved, we will arrange for a replacement or repair at our discretion.
Order Accuracy
Please carefully review all order details, including size, framing options, and shipping information, before completing your purchase. Because each piece is made to order, we cannot make changes once production has begun.
Thank you for your understanding and support of our handcrafted fine art prints.
Contact Information For any concerns or questions regarding your order, please reach out to us at hello@opalprints.com
Do you ship overseas?
No. At this time no shipping available overseas. In the future- yes! Check back soon!
Get in touch
Have questions about your order, or a general enquiry?